FAQ’s

Q: If I have a question about my account, what should I do?
A: Call Paulie at GLSD office at 920-295-4488 or email paulettej@glakesd.com, M-F between 7:30am and 3pm.

Q: If I have any other sewer questions (i.e. building a new home, tearing down an old home, want to pay off my sewer assessment, etc.), who should I call?
A: Call the GLSD office at 920-295-4488 or email paulettej@glakesd.com, M-F between 7:30am and 4:30pm.

Q: If I have a SEWER EMERGENCY, who should I call?
A: If it’s M-F, between 7am and 3pm, call the GLSD office at 920-295-4488, if no live person answers (don’t leave a message on the answering machine), call 920-291-6688 and ask for the Administrator Charlie Marks.

Q: If my garbage wasn’t picked up on either M or Tu by Waste Management and it doesn’t contain recycling or other prohibited items (see website under garbage collection for details), what can I do?
A: Call the GLSD office at 920-295-4488, M-F between 7:30am and 3pm, if no one answers, leave your message (name, address and phone number) on the answering machine.

Q: If I have a bigger item to get rid of (furniture, brush, etc.), what can I do?
A: Wait for the GLSD’s annual spring cleanup which is held for 1 week (Saturday of Memorial Day weekend through the next weekend), check the spring GLSD newsletter for more details on how this works. Call GLSD office 920-295-4488 or email paulettej@glakesd.com also check website under garage collection for other options.

Q: How do I sign up for Recycling pickup?
A: Call Waste Management at 888-960-0008 and they will set up an account for you and explain the fees.

Q: Where can I take my recyclable items?
A: See our Garbage Collection/Recycling page for your Township’s recycling center information.

Q: If I’m not signed up for weed harvesting, how do I sign up?

A: Call the GLSD office at 920-295-4488 or email paulettej@glakesd.com, M-F between 7:30am and 3pm ask for Paulie and she will sign you up and let you know what needs to be done.

Q: If I’m signed up for weed harvesting or weed pickup by the street, what do I need to do?
A: Nothing, the weed truck drives around the entire lake twice a week (usually M & F) during the Summer, your weeds will be picked up if they are in the right spot (end of your driveway right next to the public road). Also, if your pier is marked with the pink fluorescent ribbon, the weed cutter will know to automatically cut your property as it goes around the lake (usually every other week between Memorial Day and Labor Day).

Q: If I’m interested in RSVP or one of the other GLSD programs, what do I do?
A: Call the GLSD office at 920-295-4488 M-F between 7:30am and 3pm either Paulie or Charlie will take care of you.

Q: If I am selling my home how do I get my name removed from the property?
A: Ask your realtor to let us know the name and address of the new owner(s), or you can call or email our office with this information. GLSD office 920-295-4488 or email paulettej@glakesd.com, M-F between 7:30am and 3pm.

Q: If your mailing address has changed, or ownership name has changed what do I do?
A: Call or email our office with the new information. GLSD office 920-295-4488 or email paulettej@glakesd.com, M-F between 7:30am and 3pm.